Daphne Counters Buy New Shoes &Nbsp; Wear Them For An Hour.
Ms. Cui bought a pair of famous brands in the Daphne store of Kaiyuan Xianyang store.
Sandals
After wearing for more than an hour, the lateral part of the heel was damaged.
Market
Replacement, the shop side is called normal wear, if there is any objection to contact with the factory, and asked the customer to get the quality inspection department inspection.
Customers repeatedly asked the store to deal with rejection.
Yesterday (August 1st) at 10 a.m., Ms. Xu said that in July 23rd, he spent 161 yuan on the two floor of the shopping mall, and bought a pair of brown PU leather casual shoes on the two floor of the shopping mall. After wearing it for only an hour or more, she found that the shoes were damaged, and second days later she came to the shopping mall to ask for a refund. After seeing the shop, she said it was wearing normally, refused to replace it, and asked her to contact the factory or take the shoes to the quality inspection department for inspection.
The reporter saw that the manufacturer of these shoes is Fujian Putian Hanjiang big blessing.
footwear industry
The shoe's heel is about 3 centimeters high, and the bottom is partly damaged.
Cui's younger sister also told reporters that in the early morning and the shop side had a heated theory, the shop owner also said that if you want to sue, you can just tell them how to report.
The shop is not sure whether there is any quality problem.
Reporters came to the office of the mall, a weekly manager explained that according to the regulations, this situation is not in the range of refund. If consumers think there is a quality problem, they must pass the inspection by the quality inspection department. The store has also contacted the manufacturer's office in Xianyang, and the reply is normal wear and tear.
Zhou manager said that customers could only return customers because of the short time they wore.
Another staff member said they were not sure whether there was any quality problem.
Subsequently, the shop returned the consumption amount of Ms. Cui to 161 yuan in full.
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